How to bid online?

Step 1: Browse our catalogues

You can browse the catalogues of current auctions on our main page, or via ‘Catalogues & Results’. There you can also find information on upcoming and ongoing online auctions. Before the online auction, you will find a preview catalogue featuring selected highlights. Once the sale goes online the complete catalogue will be available at Invaluable and ready for bidding.

Step 2: Log in or register

Log in

If you already have a VAN HAM Connect account, you are not required to register again. Simply click ‘Log In’ and log in using your login credentials.  

Register

Click the ‘Log In’ button in the online catalogue and submit your personal details via the ‘Create a Free Account’ form. VAN HAM requires you to provide your credit card information as bank reference (your credit card will not be charged) as well as your complete billing address. Please note, the password has to be alphanumeric (only letters and numbers, no additional characters).  

Accept conditions

Read and accept our Terms & Conditions as well as the Terms & Conditions for Online Auctions, then click the ‘Save & Continue’ button to transmit the form.

Step 3: Admission to bidding

Activate your account

Upon approving your registration, VAN HAM will send you a confirmation email. Click the link provided in the email to activate your VAN HAM account. (Please remember to check your spam folder).  

Once the sale starts, you can now access the complete catalogue, detailed lot descriptions, as well as all photographs. During the sale you can always log in or out to the online auction using your credentials.

In order to place a bid in the auction, you must register once for each catalogue. Click on the button Register to bid at the top left of the catalogue cover. We process all new registrations within 2 working days. However, you can also place your bids directly without a confirmation. These become active after we confimred your registartion.

Step 4: Bidding

Bids

You can place bids via the lot description page once the sale starts. Submit the maximum price you are willing to pay to win this lot – your maximum bid. Should you be outbid by another buyer, the platform will automatically raise your bid until reaching your maximum bid. In the case of two identical maximum bids the buyer whose bid came in first wins the lot. Should your maximum bid be outbid, you will receive an email notification so that you may raise your maximum bid. VAN HAM only uses default bidding steps, which you can view via a drop-down box on the lot description page.  

Keep track of your bids

Monitor your bids during the entire auction in order to make sure that you are the highest bidder. Should you be outbid, you will receive an email notification. To increase your bid, click the link provided in the email.  

End of the online auction

The lots in the online auction will expire in 1-minute intervals. Should a bid be placed up to 5 minutes before the expiration, the elapsing time will be increased by five minutes. This only applies to individual lots and has no impact on the lots following. Lots might thus be knocked down out of their numeric order.  

Your successful bids

You will receive an email notification about your successful bids. You can view the status of each particular lot via your account.

Step 5: Payment

Payment

Shortly after the auction, you will receive an invoice from VAN HAM setting out all costs and applicable charges, details on how to pay, and shipping information.   

Contact

Should you have any questions regarding a particular object, our experts will be more than happy to assist you.

Step 6: Shipment

Objects from our Online Only auctions can not be picked up. These will be sent exclusively.

The Art Loss Register

All lots in this catalogue with an estimate of 1.500 € are searched against the Art Loss Register’s database.

Contact

For all other questions about Online Only auctions, please contact:

Anica Beil
a.beil@van-ham.com
+49 221 925 862-322
Fax: +49 221 925 862-4